Run AI-moderated research with interview-level depth—at survey speed
Proby runs AI-moderated 1:1 conversations and turns them into clear, actionable insights—without weeks of back-and-forth.
Customer researchfrom start to finish in a few days
Go from one question to a complete report in hours—not weeks. Proby handles the study design, interviews, and synthesis end to end.
Checkout drop-off 이유를 파악하고 싶어요. 어떤 질문들로 인터뷰를 구성하면 좋을까요?
좋아요. 목표/대상/질문 흐름까지 한 번에 초안을 만들어볼게요.
- Goal: 이탈 원인 파악
- Audience: 최근 구매 + 장바구니 이탈
- Questions: fees, trust, form friction
오른쪽에서 초안을 확인하고 적용해보세요.
Draft 업데이트 중…
Checkout drop-off study
Study Goals
결제 이탈의 핵심 드라이버(숨은 비용, 신뢰, 폼 마찰, 결제수단)를 특정합니다.
Audience
최근 30일 내 구매 경험자 + 장바구니/체크아웃 이탈 사용자
User Groups
Mobile
모바일 결제에서 이탈
Desktop
데스크톱 결제에서 이탈
Screener Questions
최근 결제 시도를 완료하지 못한 이유는 무엇인가요?
Interview
Opening
Opening Message최근 결제 시도를 떠올리며, 과정에서 불편했던 점을 편하게 이야기해 주세요.
Questions
결제 단계에서 어떤 정보 입력이 가장 번거로웠나요?
Closing
Closing Message오늘 공유해주신 내용을 바탕으로 결제 경험을 개선하겠습니다. 감사합니다!
Proby picksthe best follow-up question
Proby keeps the conversation moving while going deeper with the right follow-up. When it matters, you can steer it in real time from the Observer Room.
Can you tell me about the last time you dealt with this—what triggered it, and what did you do next?
Support for Various Research Types
Brand Tracker
Analyze perception shifts over time
Usability Testing
Validate product ease-of-use
Multi-Market Segmentation
Conduct interviews in 50+ languages
Concept Testing
Learn which concepts will break out
Consumer Journey Map
Track real customer journeys
Creative Testing
Quickly test messaging and visuals
End-to-End Encryption
All data is encrypted during transmission and storage
GDPR Compliance
Fully compliant with European privacy laws
Access Control
Control data access with granular permission management
Multi-Factor Authentication (MFA)
Add an extra layer of security with MFA. Protect against unauthorized access with SMS, authenticator apps, or hardware security keys.
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